
Having booked our journeys by internet we had only to print the tickets. Easily achieved by scanning the computer printout at a machine, and after confirming the details, the tickets were printed. This was the process for the first two of our journeys, but for some reason the El Paso to Los Angeles leg of the journey needed to be claimed from a ticket office - itself a painless, if long, procedure queueing at a ticket counter.
As we had booked sleeping accommodation we were entitled to the use of the station lounge - the Acela Lounge - with restrooms, complimentary tea, coffee and soda and business facilites. Entry is facilitated by a bell, and there is a need to check in, and in case you missed this requirement there was the lady at the desk with a voice to arrest anyone trying to sneak in. But the air-conditioned facility was a great place to wait for the train departure time.
With about 15 minutes to departure time the platform number for The Crescent is flashed onto the electronic board and we are invited to board. At first this feels more like going onto the subway - we take the escalator down and reach a subterranean platform, where the artificial light makes it feel more like night than 2.00pm.
The sleeping cars are at the front of the train so a long walk is needed, and we are met by Charles, who informs us that he will be with us all the way to New Orleans, and who shows us to our sleeper.
We had booked a sleepette roomliner - two chairs opposite, with a bunk above, and a toilet and basin in the corner. Snug, cosy, bijou: there is no escaping that this is a tight space, but it is roomy enough. 2 roomettes with a corridor between make up the carriage (or "car" in the US).
At the end of the corridor is a shower facility, and nearby is the dining car and bar.
As we left New York the train had more of a commuter feel to it than the mystique of the long-distant express, stopping at a number of stations. But we had good, if brief, views of Washington DC, with the White House and other monuments visible as we journeyed past.
Three meals a day are included with sleeping rooms, and Gary the dining car attendant
makes us very welcome. With a manner that was both bossy ("ladies, I need you to sit here") and charming, we were made to feel at home.
The menu was good, if limited. And portion sizes warranted an exercise car to be on the train - sadly not yet available.
We both ordered steak - mine rare, Lorraine medium - served with a choice of baked or mashed potatoes, rice and vegetables. And the steaks arrived as they had been ordered - cooked very well. And our meal was accompanied by a good Chilean Merlot.
We returned to our roomette to find it prepared for sleeping, and as we slept (me) or dozed (Lorraine) both the North and South Carolinas passed by.
The rest of the journey was uneventful with a lot of reading, eating and dozing, until we reached New Orleans, which was in the grips of the annual Decadence Festival (a gay pride version of Mardi Gras). Our accommodation - a bed and breakfast near to the French Quarter - was entirely taken up gay couples.
And grateful for the air-conditioning we slept well.